Monday, February 23, 2009

Working Regulars

Today I'm going to try to properly describe the customers in which come in on an almost daily basis and appear to have work to be doing or just have done, as a general whole. These regulars, as I just stated, appear to have steady jobs of which they are heading to, taking a break from, or leaving from. Most of them dress in business casual and order a wide variety of drinks but usually stick with our coffee and sometimes request our 'bold' as if they could actually tell the difference.

When they come into the cafe they appear to be in a huge hurry, even if they just sit in the back corner on their laptop or sit at a round table chatting. This has been observed on numerous occasions these working regulars walking very quickly into the cafe in order to pass other customers which are moving to slow or do not appear to have made a decision quite yet.

The worst part of these customers is how they expect their drinks so quickly, no matter how many people are in line. If they usually order decaffeinated coffee then they do expect to be asked to wait and have no problems waiting, unless in one instance its ready when they walk up. In that case they continue to expect their drink to be ready for them immediately every time for a couple days.

After getting their beverages of choice, they feel the need to do as they wish. They will make business phone calls and glare at anyone who dares to talk to loudly near them, move tables together and sprawl out their paperwork instead of just sitting at a bigger round table, and even grab the creamer or honey off of the condinment bar like they were at home.

Individuals will vary from the group, of course, but for the most part the group is all the same. Some act kind to my fellow employees and I. Others act bitter when we don't have what they want right away, as if we owe it to them for the money they spend there.

I'll update again tonight with an actual story. I will also take a look at another group of regulars at a later time. Remember to spread the word about my blog to other who you feel may be interested, however if you know who I am or where I work please do not comment about it on this website. I wish for that information to remain as under the table as possible to protect my observees and perhaps even my job.

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